Shipping process

Shipping cost from Thailand to trans shipper in USA / EU / ASIA include with Betta fish price already. Not include additional fees buyer must be pay to trans shipper for receive the betta fish in your country.For case there is a request to cancel an order while waiting for the fish to be delivered The buyer must pay a cancellation fee of $ 5 per betta for booking.

DOA Policy

If dead on arrive (DOA), Should the unlikely event occur that your new fish DOA. You must take the clear picture of fish in the shipping bag and Email the picture back to us within 24 hours.

We will replacement the new fish siblings and similar, Buyer pay shipping cost for new fish replacement or refound money fish cost

We are not responsible for fish that arrive with chewed or damage tail fish, that will be not eat or breed of you, attack their partner or tank mates, or generally fail to thrive after they arrive.